Shipping policy
Delivery to Canada
Free delivery with $150CA purchase after rebate and before taxes, valid for the province of Quebec and Ontario only.
Free delivery with $200 CAD purchase after rebate and before taxes, valid for the provinces of Canada, excluding the Northwest Territories, Yukon, Nunavut and other remote regions.
Delivery with Purolator Express and Canada Post in Canada, it is possible to ship your orders with your carrier on request.
Deliveries to Canada modification of February 7, 2024
Due to the higher transportation cost for remote areas, weight or format considered out of standard or large volume in Canada, we reserve the right to apply additional charges. An email will be sent to you with the cost of shipping your order before preparation. You will then be able to pay the costs or request a refund. For an order of $150 or more we will apply a 10% discount to compensate for the free shipping discount offered.
If you have any questions, we will be happy to answer them.
Delivery to the United States
One-time delivery charge of CA$28.95. Delivery not available for the following states; Hawaii, Puerto Rico, Alaska, Samoa and Guam.
If applicable, taxes, customs clearance and other costs are the responsibility of the customer.
Delivery of Couture Fabrics & Violette Textiles:
Orders are delivered within 2 business days depending on traffic. Fabrics from exclusive collections are sent after 3 working days for delivery depending on normal order traffic. If the number of high orders slows down shipments, we will let you know on our home page and when confirming your order.
Instructions for picking up your order
When your order is ready, a confirmation email will be sent to you for pickup. To collect your order you must go to the collection point with the collection code indicated in this email. More details on picking up your order on this page: curbside pickup instructions from our workshop
Instructions for picking up your order by your carrier
You can use your carrier to ship your order simply by selecting pickup for your order at checkout and adding in the note the carrier name and account number, we will do the rest. Delivery costs are your responsibility.
Free delivery with $150CA purchase after rebate and before taxes, valid for the province of Quebec and Ontario only.
Free delivery with $200 CAD purchase after rebate and before taxes, valid for the provinces of Canada, excluding the Northwest Territories, Yukon, Nunavut and other remote regions.
Delivery with Purolator Express and Canada Post in Canada, it is possible to ship your orders with your carrier on request.
Deliveries to Canada modification of February 7, 2024
Due to the higher transportation cost for remote areas, weight or format considered out of standard or large volume in Canada, we reserve the right to apply additional charges. An email will be sent to you with the cost of shipping your order before preparation. You will then be able to pay the costs or request a refund. For an order of $150 or more we will apply a 10% discount to compensate for the free shipping discount offered.
If you have any questions, we will be happy to answer them.
Delivery to the United States
One-time delivery charge of CA$28.95. Delivery not available for the following states; Hawaii, Puerto Rico, Alaska, Samoa and Guam.
If applicable, taxes, customs clearance and other costs are the responsibility of the customer.
Delivery of Couture Fabrics & Violette Textiles:
Orders are delivered within 2 business days depending on traffic. Fabrics from exclusive collections are sent after 3 working days for delivery depending on normal order traffic. If the number of high orders slows down shipments, we will let you know on our home page and when confirming your order.
Instructions for picking up your order
When your order is ready, a confirmation email will be sent to you for pickup. To collect your order you must go to the collection point with the collection code indicated in this email. More details on picking up your order on this page: curbside pickup instructions from our workshop
Instructions for picking up your order by your carrier
You can use your carrier to ship your order simply by selecting pickup for your order at checkout and adding in the note the carrier name and account number, we will do the rest. Delivery costs are your responsibility.