Terms & Conditions

The website provides access to several services, which must be used in accordance with these Terms, including:

The purchase of fabrics from our exclusive collections, for which we retain copyright and creator rights.
The ability to submit your own designs or digital images for us to print on your behalf.
Ordering custom-made products or exclusive collections with images applied to fabrics, objects, and other items.

You are responsible for providing accurate and complete information at the time of payment (name, address, phone number, email address, payment details).
An order is not considered accepted until you receive a confirmation email from us.
We reserve the right, at our sole discretion, to accept or decline any order.
In the event of a partial or full refund, we reserve the right to charge in full as if the products had been shipped.

Prices displayed on the website are set by us. Delivery fees are listed separately.
We may update our prices at any time, and changes will be reflected on the website.
Any order modification may incur additional charges. We will contact you for payment if required.
Promotional codes may be issued occasionally. Only one promotional code may be used per order, and only for online purchases.
Discounts or promotional codes cannot be applied retroactively.

You may modify your order as long as production has not yet started. To do so, please contact us promptly by phone or email.
Once production has begun (fabric printing or cutting), it is no longer possible to cancel the order or request a refund, as the products are personalized and made to order.

Production timelines are estimates and are not guaranteed. We will do our best to meet them.
Slight variations in size or shrinkage may occur due to the handcrafted and customized nature of our products.

Delivery times are provided in good faith as estimates only and are not guaranteed.
Please see our Delivery section for full details.

In the unlikely event of a manufacturing defect (scratches, stitching issues, hems), the item will be repaired or replaced free of charge.
We will determine what qualifies as a manufacturing defect.
Claims must be made within 24 hours of receipt, or within a reasonable time in the case of non-delivery.

You may not copy, distribute, modify, alter, or otherwise use the content of the Couture & Violette Textiles website.
You are responsible for keeping backup copies of your files and images. We are not liable for any loss, deletion, or corruption of such materials.

Personal data provided through the website will only be used for order fulfillment and payment processing.
By submitting your designs, you grant us a license to:
- Display and share the files for production purposes.
- print the designs.
- make necessary modifications to prepare the item for production.

By submitting your creations, you confirm that:

You are the legal owner of the design or images submitted.
You have the legal right to grant us a license to print them.
To your knowledge, no third party claims ownership or exclusive rights to the design.
The designs submitted do not infringe on the privacy, publicity rights, moral rights, or other rights of third parties.

Couture & Violette Textiles does not tolerate copyright infringement. If doubt arises, we may suspend production at any time without refund.